Quality management system POLICY

Baltic Candles Ltd company’s historical connection and experience in candle production is almost a century old. Currently, the company is the largest producer in the Baltics and one of the largest candle producers in Europe, producing more than 5,000 tons of candles. We export 97% of the manufactured products – our customers are located in Scandinavia, European countries and the USA. On the other hand, the end consumers of our products already cover the entire world.

We try to work in such a way that customers trust us, value us and see us as stable suppliers in the long term. In order to strengthen cooperation with customers, we adhere the following CORE PRINCIPLES in our activities:

 

  1. We offer a wide assortment of candles based on sustainable value principles:
  • A wide range of products – both different waxes and candles of different sizes and designs.
  • Development of collections – starting with candle design and colours, ending with product packaging solutions.
  • Individual approach and full-spectrum service until delivery to the customer’s warehouse.

 

  1. We ensure consistent production quality
  • Daily tests in your laboratory.
  • Compliance of production with the RAL quality standard of the European Quality Association.
  • Compliance of stearin candles with the Nordic Swan Ecolabel standard – a certification of the highest quality in the category of environmentally friendly/ecological products.

 

  1. We create products with added value
  • Using our special experience combined with the possibilities of modern technologies to organise efficient and profitable production, storage and marketing of products.
  • To create products with added value that meet the needs and wishes of customers and would be available to the widest possible range of customers at competitive prices.

 

  1. Managing the company responsibly
  • Complying with the legislation and requirements of other binding regulations of the Republic of Latvia.
  • Looking forward to the future, work with patriotism, providing jobs for more than 200 residents of the area. Taking care of a safe and pleasant working environment, ensuring the maintenance of employee qualifications and the necessary training, as well as developing employees’ understanding of quality issues and encouraging them to offer their suggestions/proposals for improving the company’s internal processes and quality management system.
  • Improving by attracting the necessary financial and other resources to achieve the set goals. Maintaining and continuously improving the quality management system in accordance with the requirements of the ISO 9001:2015 standard.

 

Baltic Candles PHILOSOPHY is sustainable company operation & development. Our core values are quality, sustainability and strength. These are the values we adhere to in all operational processes.